Multilingual 🇬🇧 🇸🇪 🇩🇪 🇫🇷

Amersfoort Central station

min 20 hours a week

Looking for a job and not afraid of a good conversation in your own mother tongue (Swedish, French or German)? If this is the case we might have the job you’re looking for!

Together with an inspiring team of colleagues you will be working for multiple internationally oriented brands. Are you ready to be the brand ambassador for brands like Scotch & Soda and Bamigo. Then you are wanted for this vacancy!

Apply now!

Questions?

We can’t wait to answer your questions. In English please, my Swedish is not that good…

Sanne van Es
Hr manager

About this vacancy

As a non-dutch Customer Service Agent, you will be responsible for answering, as well as processing, questions by phone, email or chat from a diverse group of international clients. You will provide service to customers speaking your language. We aim to approach customers in the most personal and professional way possible. Therefore we expect you to be fluent at speaking and writing in the language you’re best at.

  • You get the opportunity to work on different projects and brands.
  • The opportunity to grow within the company and become a medior or senior employee.
  • You will have a lot of opportunities to
  • The opportunity to work in the evening or in the weekends
  • Exclusive discounts for all kinds of things via a program called ‘Weg Na Werk’
  • Contribution for travel expenses
  • Great communication skills in your mother tongue: in both telephone and writing
  • An inquisitive attitude and a healthy dose of enthusiasm
  • You’ll be available at least 20 hours a week
  • You’ll be able to do at least 1 morning-, 1 afternoon- and 1 evening-shift
  • The option to do a sunday shift once a month

As an employee in ContactCare you are the voice of multiple brands.
This comes with a certain responsibility. All of our customers have their own needs and wants, therefore we expect you to be able to switch neatly and quickly from tone of voice. How you do this? Within ContactCare we have our own training program to make sure you know all these brands by heart. In this way you’ll never have unpleasant surprises.

Having some basic understanding of the culture you represent gives ContactCare a great benefit. In this way you can advise us, our clients and your colleagues what could be an even better approach of the situation. In makes you a real brand ambassador.

Your team is best described as pleasant, hard working and collaborative. Apart from a good salary (depending on your experience, education, language skills and age), talent is rewarded through increasing responsibilities. We have a keen eye for personal development. Experience shows that colleagues with the potential to grow, can get ahead and will become a medior or senior employee.

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Some of your brands!

Mijn verhaal:Teamlead Charlotte

“Ik vind het mooi om mijn agents elke dag weer te zien groeien” - Charlotte

Lees mijn verhaal